7999et Privacy Policy

7999et is a trusted online casino and betting platform in Bangladesh. When you use our website, register, or enjoy our services, you share certain information with us. This Privacy Policy ("Policy") will tell you how 7999et collects your personal information, why it is used, how long it is retained, and how your information is kept secure.

This policy applies to all 7999et services, websites, mobile applications, and platforms. Please read this policy carefully before using our services. Using our services means you agree to this Privacy Policy.

1 What Information We Collect

7999et collects various types of information to operate its services. This information is divided into two main categories:

1.1 Personally Identifiable Information (Personal Identifiable Information)

When you create an account or use our services, we may collect the following information:

• Full name
• Date of birth (for age verification)
• Email address
• Mobile number
• Payment-related information (e.g., bKash, Nagad, Rocket, Upay account numbers)
• Bank account information (where applicable)
• National ID or passport number (for KYC verification)

1.2 Automatically Collected Information

When you browse our platform, the following information may be collected automatically:

• IP address and device type
• Browser type and language settings
• Operating system
• Time and date of website visits
• Which pages you visited and how long you stayed
• Session data and cookies
• Gaming activity and transaction history

2 How We Collect Information

7999et collects information through the following methods:

• Registration Form: Information you provide when creating an account.
• Transaction Process: Payment information during deposits or withdrawals.
• KYC Verification: Documents provided to confirm your identity.
• Customer Support: Information provided through live chat or email contact.
• Cookies and Tracking Technology: To improve your website browsing experience.
• Third-Party Verifiers: Through payment processors and identity verification agencies.

3 Purpose of Using Information

7999et uses your personal information only for lawful and specific purposes. We use your information for the following reasons:

3.1 Account Management

Information is used to create, verify, and keep your account secure.

3.2 Service Delivery

For operating gaming, betting, deposits, withdrawals, and other platform services.

3.3 Identity Verification

To complete the KYC process for fraud prevention and age verification.

3.4 Customer Support

To assist with your questions, complaints, and issues through 24/7 live chat.

3.5 Communication and Notifications

To send important account-related updates, security alerts, and where applicable, promotional offers.

3.6 Responsible Gaming

To monitor gaming behaviour and ensure a responsible gaming environment.

3.7 Legal Compliance

To meet the requirements of applicable laws, regulations, and regulatory bodies.

4 Data Retention and Duration

7999et retains your information only for as long as necessary. Retention periods are as follows:

• Active Accounts: All relevant information is retained for as long as the account remains active.
• Closed Accounts: Even after an account is closed, certain information may be retained for a specified period to meet legal obligations.
• Transaction Data: Financial records may be retained for an extended period.
• Log and Session Data: Generally retained for a short period.

5 Sharing and Disclosure of Information

7999et never sells your personal information to third parties. However, information may be shared in the following specific circumstances:

5.1 Third-Party Service Providers

Necessary information may be shared with selected service providers for payment processing (bKash, Nagad, Rocket, Upay, bank transfer), identity verification, and technology infrastructure management. These organisations operate under strict confidentiality agreements.

5.2 Legal Obligations

We may be required to disclose information to relevant authorities as part of a court order, government directive, or legal process.

5.3 Fraud Prevention

In cooperating with relevant agencies to prevent illegal activities, fraud, or money laundering.

5.4 Business Transfer

In the event of a business merger or acquisition, information may be transferred. You will be notified in advance in such cases.

6 Data Protection Measures

7999et follows industry-leading standards to protect your information. Our security measures include:

• SSL Encryption: All our data transmissions are secured through SSL/TLS encryption.
• Data Encryption: Stored information is kept in encrypted form.
• Access Control: Only authorised staff can access specific information.
• Regular Security Reviews: Our system security is regularly tested.
• Firewall and Anti-Fraud Systems: To detect and prevent suspicious activity.
• Two-Factor Authentication: An additional layer of security for your account.

7 Your Rights

You have the following rights regarding your personal information:

7.1 Right to Access Information

You may request to know what information we hold about you.

7.2 Right to Correct Information

If there is any error in your information, you may request a correction.

7.3 Right to Delete Information

In certain circumstances you may request deletion of your information, though this may not always be possible due to legal obligations.

7.4 Right to Object to Data Processing

You may object to the use of your information for specific purposes.

7.5 Right to Opt Out of Marketing Communications

If you do not wish to receive promotional emails or messages, you are given the option to opt out.

To exercise these rights, contact us by email: [email protected]

8 Cookies Policy

7999et uses cookies and similar tracking technologies to improve your browsing experience.

8.1 Types of Cookies

• Essential Cookies: Essential for the basic functionality of the website. Without these, the site will not work properly.
• Performance Cookies: For monitoring and analysing website performance.
• Functionality Cookies: To remember your preferences and settings.
• Analytics Cookies: To understand user behaviour.

8.2 Cookie Control

You can control or disable cookies from your browser settings. However, please note that disabling essential cookies may cause some parts of the site to not work properly.

9 Third-Party Links

The 7999et platform may sometimes contain links to third-party payment gateways or service providers. These external services have their own privacy policies and we are not responsible for their data protection. When using payment platforms such as bKash, Nagad, Rocket, or Upay, the policies of those respective organisations will also apply.

10 Policy Changes

7999et reserves the right to change or update this Privacy Policy as needed. If any significant changes are made, we will:

• We will publish a new "Last Updated" date on this page.
• Registered users will be notified via email or through the platform.

If you continue using our services after the updated policy is published, it will be considered that you have agreed to the new policy. Therefore, it is advised to review this page regularly.

11 Protection of Minors

7999et strictly refrains from providing services to minors. Our platform is only for those aged 21 or above. We do not knowingly collect personal information from minors.

If we suspect that information of a minor has been collected, we will immediately close that account and delete all related data. If your child or any minor has used our platform, please contact us at [email protected].

12 Contact

If you have any questions, concerns, or requests regarding this privacy policy, please contact us: