1. Definitions and Interpretations
The following terms are used with specific meanings in these terms and conditions:
- "Platform" or "Site": The 7999et website, mobile version and all related services.
- "User" or "Member": Any person who has registered on 7999et or is using its services.
- "Account": The personal gaming account assigned to each user.
- "Bet" or "Stake": Money placed to participate in a game or betting event.
- "Bonus": Promotional credit provided by 7999et, usable under specific conditions.
- "Wagering Requirement": The obligation to place bets a set number of times before bonus funds can be withdrawn.
- "KYC": Know Your Customer — the identity verification process.
2. Account Registration and Verification
2.1 Registration Process
To open an account on 7999et you must provide accurate and complete information. By registering you confirm that:
- All information provided is true, accurate and your own.
- You are at least 21 years of age.
- You have read these terms and conditions and agree to follow them.
- Only one account will be operated in your name.
2.2 Identity Verification (KYC)
7999et may request documents from members at any time to verify their identity. Documents required for verification may include:
- A copy of your National ID (NID) or passport.
- Proof of ownership of a bKash, Nagad or other payment account.
- A recent utility bill or other document proving your address.
Withdrawals may be temporarily suspended until verification is complete. Providing false information will result in immediate account closure.
2.3 Account Security
It is your responsibility to keep your account login details completely confidential. If unauthorised access is detected, notify our support team immediately. You are responsible for all activity that takes place on your account.
3. Age Limit and Eligibility
7999et is open only to individuals aged 21 years or older. Participation by minors is strictly prohibited.
In addition, the following individuals may not use 7999et:
- Those who have added their name to a self-exclusion list.
- Those who are required by a court order to refrain from online gaming.
- Those whose ability to make rational decisions is impaired due to a mental health condition or addiction.
4. Deposits and Withdrawals
4.1 Deposits
The following methods are available for depositing funds on 7999et: bKash, Nagad, Rocket, Upay and bank transfer.
Important points:
- Only deposits from a payment account registered in your own name are accepted.
- Funds sent from a third-party account will not be accepted and will be returned.
- Use the correct reference number when making a deposit.
4.2 Withdrawals
The following conditions must be met before requesting a withdrawal:
- Your account must be fully verified.
- The minimum withdrawal amount is ৳800.
- The wagering requirement on any active bonus must be completed.
- Withdrawals will be processed only to the same method used for the deposit.
7999et may delay or suspend the processing of any withdrawal request if unusual activity is suspected.
5. Bonuses and Promotional Offers
5.1 Welcome Bonus
New members are eligible for a 100% bonus on their first deposit. The maximum amount of this bonus is ৳20,000.
5.2 Bonus Examples
- Deposit ৳1,000 → ৳1,000 bonus → total balance ৳2,000.
- Deposit ৳42,000 → ৳20,000 bonus (maximum limit) → total balance ৳62,000.
5.3 Wagering Requirement
The wagering requirement for the welcome bonus is 20 times (20x). This means the required total bet amount is calculated by multiplying the bonus amount by 20. Bonus funds cannot be withdrawn until this requirement has been met.
5.4 Additional Bonus Terms
- The welcome bonus applies only once per account.
- A specific time limit may apply for claiming a bonus.
- 7999et reserves the right to modify or cancel any bonus offer at any time.
- Specific conditions may apply regarding which games are eligible for bonus use.
- If bonus abuse is found, the bonus will be cancelled and the account suspended.
6. Gaming Rules
All games on 7999et are operated to ensure fairness. General rules for games:
- Each game has specific rules that can be viewed before the game starts.
- If a game is interrupted due to a technical error, 7999et may cancel that round or restart it.
- If a dispute arises over a game result, the server log will be considered the final proof.
- Sports betting results will be determined based on information from official and recognised sources.
- If a win is displayed due to a technical issue and this is confirmed to be a software error, 7999et reserves the right to reclaim that amount.
7. Prohibited Activities
The following activities are strictly prohibited on 7999et:
- Creating multiple accounts or operating another person's account.
- Using the platform for money laundering or illegal financial transactions.
- Playing games using automated software, bots or scripts.
- Coordinated betting (arbitrage betting) for the purpose of bonus abuse.
- Deliberately exploiting system vulnerabilities or bugs.
- Harassing or engaging in fraudulent behaviour toward other users.
- Sharing platform information with third parties without permission.
8. Account Suspension and Closure
8.1 Suspension by 7999et
7999et may suspend or close an account without prior notice in the following situations:
- In case of a breach of the terms and conditions.
- If fraud or deception is suspected.
- If KYC verification fails.
- If deemed necessary for security purposes.
8.2 Voluntary Closure by the User
Any member who wishes to close their account may contact us via live chat or email. Pending withdrawals at the time of voluntary account closure will be processed in accordance with the terms and conditions.
9. Limitation of Liability
7999et is not liable for the following:
- Game losses caused by internet disconnection or the user's device.
- Delays caused by technical issues on the part of third parties.
- Service interruptions due to natural disasters or unforeseen circumstances.
- Financial losses arising from the user's own negligence or misconduct.
7999et always strives to maintain a high standard of service, however the service may be temporarily unavailable for any reason.
10. Privacy and Data Security
7999et gives the highest priority to protecting members' personal information. We use SSL encryption technology to keep all transactions and personal data secure.
Regarding the use of your data:
- Member information is used only for providing and improving the service.
- Information is not shared with third parties except where required by law.
- Payment information is stored with the highest level of security.
For more details, please read our Privacy Policy.
11. Responsible Gaming
7999et believes that gaming is entertainment, not addiction. We encourage all members to play responsibly.
- Play within the limits of your own budget.
- Do not place excessive bets in an attempt to recover lost money.
- Take a break if gaming is affecting your professional or family life.
To learn more about responsible gaming, visit our Responsible Gaming page. You can contact us via live chat at any time to request a temporary or permanent self-exclusion from the platform.
12. Changes to Terms and Conditions
7999et reserves the right to modify these terms and conditions at any time, with or without prior notice. Continued use of the platform after any changes means you have accepted the updated terms.
For significant changes, we will make an effort to notify members via email or an on-platform notification. The latest terms and conditions will always be available on this page.
13. Applicable Law and Dispute Resolution
7999et operates as a safe and reliable platform ensuring fair play. In the event of any dispute or complaint:
- First, contact our customer support.
- The support team will review the matter and attempt to resolve it.
- If a resolution cannot be reached through support, the issue will be escalated to a higher authority.
In all disputes, the decision of 7999et will be considered final, unless there is clear evidence to the contrary.
14. Contact
If you have any questions or comments about these terms and conditions, please get in touch with us:
- 24/7 Live Chat (in Bengali) — Log in to the platform to start a chat.
- Email: [email protected]
Our support team is available around the clock (24/7) to assist you.